Privacy Policy

Kaladyn ("we," "our," or "us") operates the kaladyn.com platform. Kaladyn is an AI digital executive assistant that provides news intelligence, calendar management, phone calling, email triage, travel planning, and administrative automation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We are committed to protecting your privacy and handling your data with transparency.

We may collect the following types of information:

• Account Information: Name, email address, profile picture, and authentication credentials when you create an account, including via Google sign-in.
• Google Account Data: When you connect your Google account, we access your Google Calendar events (read-only) and Gmail messages (read-only) to provide calendar intelligence, pre-meeting briefs, and email triage. We store event metadata, email metadata, and AI-generated summaries. We do not store the full content of your emails.
• Phone Call Data: When you use our AI calling feature, we collect call transcripts, call duration, phone numbers called, and call outcomes. Calls are processed by our telephony partner to enable AI-assisted phone conversations on your behalf.
• Usage Data: Information about how you interact with our platform, including feed preferences, reading patterns, contact management, and feature usage.
• Uploaded Content: Documents, PDFs, and other files you upload for analysis and summarization.
• Travel Preferences: Airline, hotel, seating, dietary, and loyalty program preferences you provide for travel planning.
• Device Information: Browser type, operating system, and device identifiers collected automatically through standard web technologies.

We use collected information to:

• Provide, maintain, and improve the Kaladyn digital executive assistant.
• Personalize your news feed and content recommendations.
• Generate pre-meeting briefs from your calendar events.
• Triage and summarize your email inbox.
• Make AI-assisted phone calls on your behalf.
• Plan travel and manage itineraries.
• Process and analyze documents you upload.
• Send proactive alerts and reminders.
• Communicate with you about your account and service updates.
• Ensure platform security and prevent abuse.

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. We retain your data only as long as necessary to provide our services or as required by law.

We use the following third-party services that may process your data in accordance with their own privacy policies:

• Google (OAuth authentication, Calendar API, Gmail API)
• Retell AI (AI-powered phone calling)
• Stripe (payment processing)
• Resend (transactional email delivery)
• OpenAI (text embeddings for search)

These providers are bound by confidentiality obligations and are only permitted to use your data as necessary to perform services on our behalf. We do not sell your personal information to third parties.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Export your data in a portable format.
• Opt out of non-essential communications.

We use essential cookies to maintain your session and authentication state. We do not use third-party advertising cookies. You may configure your browser to refuse cookies, though this may limit platform functionality.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the effective date. Your continued use of the platform after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or your data, contact us at [email protected].